Privacy policy
In light of the COVID 19 pandemic, RideWise shall at all times adhere to current government guidelines on social distancing and infection control. Employees and clients are not required to wear face coverings; this will be left to personal preference. All events and training will be undertaken in strict adherence to government guidelines.
I agree to the following relevant points of information in relation to the service I have booked with RideWise.
CYCLE TRAINING:
Except in cases where RideWise supplies the bicycle I ride, I understand that the instructor(s) may refuse to train me if they decide my bike to be unroadworthy. Their decision is final. I understand that not being able to commence and/or continue with a training session due to having an unroadworthy bike will not entitle me to a refund of any fees paid. It remains my responsibility not to ride an unroadworthy bike. If I am in doubt as to whether a bike is road worthy I should seek the advice of a professional mechanic. RideWise instructors will not carry out repairs to make an unroadworthy bike roadworthy. It is my responsibility to ensure that my bicycle is roadworthy before attending the training session.
I understand that having taken training it does not necessarily follow that it is safe for me to ride a bicycle. To become proficient takes much more practice than lessons of this kind can provide.
RideWise encourages the use of a helmet however the decision about wearing a cycle helmet is entirely up to me. The decision to wear a helmet is a purely personal one. RideWise will not be held liable for the results of any injury, which is later established, may have been prevented by the wearing of a helmet. If I wear my own helmet, RideWise will not be held liable for the results of any injury which it is later established may have been caused by the wearing of my helmet. The instructor
will advise me only on the fit of my helmet but will not necessarily be able to judge from its appearance if it is in good condition.
I understand that I cycle at my own risk.
LOAN BIKES:
If you are using our Bike Library service and loaning a cycle from us by checking the privacy policy box you are also agreeing to the following cycle loan terms and conditions:
• The loan cycle i.e. bicycle/tandem/tricycle/or any other type of cycle loaned to me by RideWise remains the property of RideWise at all times.
• The loan cycle is provided to me FREE OF CHARGE for the duration of the cycle loan period.
• The loan period is for ONE MONTH (28 days) from date of issue, however I can ask for the loan cycle to be collected from me sooner if required.
• I will collect the loan cycle from a designated Cycle Centre on a specific day, date and time, as agreed on my booking.
• At the end of the loan period, I will return it to the designated Cycle Centre on a specific day, date as per my booking.
• RideWise reserves the right to collect the loan cycle before the end of the 28 DAY period if there is a need to do so. I will be informed in advance in the unlikely event that this happens.
• I will ensure that the cycle is kept secure at all times when it is not in use.
• When at home the loan cycle will be kept in a safe secure place such as a locked garage or locked shed if such a facility exists and the loan cycle should also be locked.
• If the loan cycle is stolen, I will immediately report the theft to the police and obtain a crime reference number. I will also immediately contact RideWise (contact details below) and provide them with the crime reference number and any other appropriate information.
• If the loan cycle is damaged whilst in my care, I will immediately inform RideWise as to the nature of the damage and the circumstances that caused the damage.
• I will not ride the loan cycle if the damage affects the safety of the cycle and/or myself.
• RideWise will either elect to repair the loan cycle on site if it’s practical and safe to do so otherwise RideWise will provide me with another appropriate loan cycle for the remainder of the cycle loan period.
• RideWise is responsible for ensuring that the loan cycle is safe, roadworthy and in good condition.
• RideWise is responsible for carrying out any servicing, repairs and any other maintenance tasks required to the loan cycle at its own expense.
• I will not take the loan cycle to be repaired by any other bike mechanic or bike repair shop.
• I will not sell, hire out, dispose of or give the loan cycle to any other person or organisation no matter what the reason.
• Aside from the loan cycle being stolen and it having been reported to both RideWise and the police, if I do not give up the loan cycle at the end of the loan period, I will be liable to pay a minimum of £75.00 to a maximum of £300.00 in replacement costs for an equivalent refurbished cycle.
OTHER SERVICES (including cycling, walking, bike maintenance workshops, Dr. Bikes etc):
I accept that the instructors may at any time refuse to continue to work with me if my behaviour is deemed to be unreasonable.
I understand that RideWise is not responsible for any injury or loss or damage to any property which is not caused by an instructor’s negligence and that RideWise takes no responsibility whatsoever for any injury or any loss or damage to any property which occurs either on the way to my first or subsequent sessions.
I undertake to make the instructors aware of any medical condition I have which may adversely affect my participation in the activity.
I understand that my personal details will be held by RideWise in order to set up my session and that RideWise may contact me to confirm the details of the session.
I understand that it may sometimes be necessary for images to be taken of RideWise sessions and that these images may be used for publicity purposes. I must let my instructor/photographer know if I do not wish to be included in photographs.
Instructors are not at liberty to amend the terms of this consent form.
I understand this consent form must be completed and signed (checked to agree to) before a session commences and that a session cannot take place if this consent form is not signed.
This consent form applies to any activity organised by RideWise. I understand a new consent form need only be signed for any sessions that occur after the terms vary.
I understand that this information will be shared with RideWise cycle instructors and other members of RideWise.
From time to time we may contact you with information about our services which may be of interest to you. If you would prefer not to receive these emails, please contact us or unsuscribe from our mailing list.
We will not share your information with any third parties, unless required by the funders of the service you are using. RideWise fully complies with the requirements of the GDPR.
I agree to the following relevant points of information in relation to the service I have booked with RideWise.
CYCLE TRAINING:
Except in cases where RideWise supplies the bicycle I ride, I understand that the instructor(s) may refuse to train me if they decide my bike to be unroadworthy. Their decision is final. I understand that not being able to commence and/or continue with a training session due to having an unroadworthy bike will not entitle me to a refund of any fees paid. It remains my responsibility not to ride an unroadworthy bike. If I am in doubt as to whether a bike is road worthy I should seek the advice of a professional mechanic. RideWise instructors will not carry out repairs to make an unroadworthy bike roadworthy. It is my responsibility to ensure that my bicycle is roadworthy before attending the training session.
I understand that having taken training it does not necessarily follow that it is safe for me to ride a bicycle. To become proficient takes much more practice than lessons of this kind can provide.
RideWise encourages the use of a helmet however the decision about wearing a cycle helmet is entirely up to me. The decision to wear a helmet is a purely personal one. RideWise will not be held liable for the results of any injury, which is later established, may have been prevented by the wearing of a helmet. If I wear my own helmet, RideWise will not be held liable for the results of any injury which it is later established may have been caused by the wearing of my helmet. The instructor
will advise me only on the fit of my helmet but will not necessarily be able to judge from its appearance if it is in good condition.
I understand that I cycle at my own risk.
LOAN BIKES:
If you are using our Bike Library service and loaning a cycle from us by checking the privacy policy box you are also agreeing to the following cycle loan terms and conditions:
• The loan cycle i.e. bicycle/tandem/tricycle/or any other type of cycle loaned to me by RideWise remains the property of RideWise at all times.
• The loan cycle is provided to me FREE OF CHARGE for the duration of the cycle loan period.
• The loan period is for ONE MONTH (28 days) from date of issue, however I can ask for the loan cycle to be collected from me sooner if required.
• I will collect the loan cycle from a designated Cycle Centre on a specific day, date and time, as agreed on my booking.
• At the end of the loan period, I will return it to the designated Cycle Centre on a specific day, date as per my booking.
• RideWise reserves the right to collect the loan cycle before the end of the 28 DAY period if there is a need to do so. I will be informed in advance in the unlikely event that this happens.
• I will ensure that the cycle is kept secure at all times when it is not in use.
• When at home the loan cycle will be kept in a safe secure place such as a locked garage or locked shed if such a facility exists and the loan cycle should also be locked.
• If the loan cycle is stolen, I will immediately report the theft to the police and obtain a crime reference number. I will also immediately contact RideWise (contact details below) and provide them with the crime reference number and any other appropriate information.
• If the loan cycle is damaged whilst in my care, I will immediately inform RideWise as to the nature of the damage and the circumstances that caused the damage.
• I will not ride the loan cycle if the damage affects the safety of the cycle and/or myself.
• RideWise will either elect to repair the loan cycle on site if it’s practical and safe to do so otherwise RideWise will provide me with another appropriate loan cycle for the remainder of the cycle loan period.
• RideWise is responsible for ensuring that the loan cycle is safe, roadworthy and in good condition.
• RideWise is responsible for carrying out any servicing, repairs and any other maintenance tasks required to the loan cycle at its own expense.
• I will not take the loan cycle to be repaired by any other bike mechanic or bike repair shop.
• I will not sell, hire out, dispose of or give the loan cycle to any other person or organisation no matter what the reason.
• Aside from the loan cycle being stolen and it having been reported to both RideWise and the police, if I do not give up the loan cycle at the end of the loan period, I will be liable to pay a minimum of £75.00 to a maximum of £300.00 in replacement costs for an equivalent refurbished cycle.
OTHER SERVICES (including cycling, walking, bike maintenance workshops, Dr. Bikes etc):
I accept that the instructors may at any time refuse to continue to work with me if my behaviour is deemed to be unreasonable.
I understand that RideWise is not responsible for any injury or loss or damage to any property which is not caused by an instructor’s negligence and that RideWise takes no responsibility whatsoever for any injury or any loss or damage to any property which occurs either on the way to my first or subsequent sessions.
I undertake to make the instructors aware of any medical condition I have which may adversely affect my participation in the activity.
I understand that my personal details will be held by RideWise in order to set up my session and that RideWise may contact me to confirm the details of the session.
I understand that it may sometimes be necessary for images to be taken of RideWise sessions and that these images may be used for publicity purposes. I must let my instructor/photographer know if I do not wish to be included in photographs.
Instructors are not at liberty to amend the terms of this consent form.
I understand this consent form must be completed and signed (checked to agree to) before a session commences and that a session cannot take place if this consent form is not signed.
This consent form applies to any activity organised by RideWise. I understand a new consent form need only be signed for any sessions that occur after the terms vary.
I understand that this information will be shared with RideWise cycle instructors and other members of RideWise.
From time to time we may contact you with information about our services which may be of interest to you. If you would prefer not to receive these emails, please contact us or unsuscribe from our mailing list.
We will not share your information with any third parties, unless required by the funders of the service you are using. RideWise fully complies with the requirements of the GDPR.